Interview-based SOPs and Onboarding Documents for Small Businesses Using Claude
Originally published Sep 21, 2026 — Sean Dollwet
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One of 5 ideas covered in this video
You interview a business owner for 30 to 45 minutes about how they onboard new hires or run a repeated process, record it, and feed the transcript into a Claude project that turns it into a structured standard operating procedure. You clean up and format the document and deliver it to the business, which pays per project.
The presenter says businesses waste days rewriting onboarding materials and that process knowledge lives only in employees' heads, a problem owners will pay to fix. He cites a range of $1,000 to $5,000 per SOP project for solo operators and suggests even a small package of five SOPs at a few hundred dollars each could bring in $500 to $1,000 per client. Once your Claude templates are set up, he says the work is a few hours per client. To start, pick one business type such as coaches, agencies or e-commerce brands, build one free sample SOP, and email 20 similar businesses with a package offer.
Organized people who are comfortable interviewing business owners and writing clear process documents, especially those with operations or management experience.
Process documentation is a real need and Claude is well suited to turning interview transcripts into structured drafts. The quoted price ranges come from an unnamed source and are not verified, and higher fees usually require operations credibility that a beginner may not have. The presenter notes it is project-based with little repeat work, so you must keep finding new clients. Good SOPs also need follow-up questions and review with the client, so the time per client may run longer than suggested. Nothing is sold for this idea specifically, though the video promotes the presenter's paid KDP mentorship.